Payment confirmation

  1. Once the order is approved and confirmed, we will send you a confirmation email.
  2. After the payment is confirmed, the order cannot be cancelled or changed during this period. However, we will try our best to support your request.

Preparing Time: we need 3-7 working days to prepare your order according to our numerous orders every day. We need time to prepare the orders before shipping, and do strict quality-control tests and carefully package . This is separate from the delivery time.

Please note: total delivery time = preparing time + delivery time

Due to the effects of COVID-19, the shipment would arrive about 3-7 days late than usual for your order. We are working on getting orders to you as soon as possible. 

Shipping Method

Shipping Time

Cost

Dedicated Circuit

15-25 working days

$9.50

Express Shipping

10-15 working days

$18.00

 

Tariff

We will send your goods in the form of ordinary parcels to save your money. But we cannot guarantee that there will be no tariffs, if there are, you will have to pay by yourself. We ask for your understanding.

The tracking number and tracking link will be sent to your email within approximately 2-3 business days after delivery.

Estimated shipping time, which starts from the shipping date, not from the order date. Due to invalid addresses, customs clearance procedures or other reasons, it may take longer than expected.

Email: support@momycharm.com

Telephone: +86-13362911263

 

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